Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative.

Key Responsibilities

• Acquire and maintain a thorough understanding of the business model and tools to optimize system use
• Deliver a best-in-class customer experience through various communication channels
• Collaborate with other teams to escalate client cases and resolve complex customer issues

Required Qualifications

• 6+ months of related experience and a High School Diploma or GED
• Ability to learn quickly and adapt to a changing product
• Self-starter with excellent problem-solving skills
• Strong curiosity and persistence in researching and troubleshooting problems
• Prior experience or interest in the construction industry is a plus