Seasonal Customer Success Representative

Job Summary

A company is looking for a Customer Success Center Representative - Seasonal.

Key Responsibilities

• Answer inbound phone calls and respond to client emails in a timely manner
• Build and maintain strong client relationships while providing support
• Escalate unresolved issues to management as necessary

Required Qualifications

• 0-1 year of experience in a customer service or call center role
• Ability to learn complex software applications quickly
• Basic knowledge of major internet browsers and Microsoft Excel and Word
• Organizational skills for clear communication on projects
• Must have access to a cellphone or personal device for multi-factor authentication