Customer Value Advocate Manager

Job Summary

A company is looking for a Customer Value Advocate Manager.

Key Responsibilities:

• Identify and engage with at-risk accounts to enhance renewal likelihood
• Collaborate with Customer Success Managers to develop renewal strategies and customer-facing materials
• Monitor account health and run initiatives to boost product adoption

Required Qualifications:

• Experience in customer success or account management roles
• Strong understanding of customer engagement strategies
• Ability to analyze customer data and usage trends
• Proven track record of cross-functional collaboration
• Leadership experience in managing strategic initiatives