Director of Claims Operations

Job Summary

A company is looking for a Director of Individual Disability, Accidental Death, and Cancer, Critical Illness claims.

Key Responsibilities

• Lead strategic direction and operational execution of claims for various health products
• Define performance metrics to ensure superior claims outcomes and customer satisfaction
• Oversee compliance with regulatory requirements and drive continuous improvement initiatives

Required Qualifications

• Bachelor's degree or equivalent experience in Claims Leadership
• 5-7+ years of progressive leadership in claims operations related to disability and supplemental health
• Proven ability to lead high-performing teams and manage complex operations
• Strong analytical and financial acumen with experience in risk management
• Strategic mindset with the ability to influence across business lines