Email Deliverability Consultant

Job Summary

A company is looking for a Deliverability Consultant to join their Messaging Operations team.

Key Responsibilities

• Complete operational tasks such as building ramp ups and handling customer support requests
• Provide consulting to customers experiencing deliverability challenges
• Assist in developing and maintaining deliverability best practice standards

Required Qualifications

• 1-2+ years of experience in email deliverability, preferably at an ESP or brand-side
• Detailed knowledge of factors affecting email deliverability
• Able to troubleshoot technical issues affecting email delivery
• Knowledge of the Microsoft Office suite, particularly Excel
• Experience with customer-facing roles and managing client expectations