Field Service Scheduling Coordinator

Job Summary

A company is looking for a Field Service Scheduling Coordinator I.

Key Responsibilities

• Coordinate, schedule, and dispatch field service calls while logging case or work order notes
• Work with engineers and Regional Service Managers to strategically plan onsite visits and manage customer communications
• Enhance scheduling efficiency and contribute to increasing customer instrument uptime

Required Qualifications

• High School Diploma or equivalent
• Previous customer service experience preferred
• Basic to intermediate computer skills, including MS Office applications
• SAP/ServiceMax/SalesForce experience is strongly preferred
• Ability to work independently in a fully remote environment