Fleet Services Advisor

Job Summary

A company is looking for a Fleet Services Advisor I to ensure managed care customers receive high-quality repairs and services.

Key Responsibilities

• Deliver exceptional customer experience through effective communication, quality assurance, and safety compliance
• Analyze, dispute, and approve/deny vendor estimates while auditing repairs for accuracy
• Schedule and manage preventative maintenance for customers and act as a proxy for managed customers in repair management

Required Qualifications

• Bachelor's degree in a related discipline or 4 years of relevant experience
• Familiarity with fleet maintenance, particularly heavy and medium-duty fleets
• Previous mechanical training is preferred
• Industry certifications like ASE are considered beneficial
• Strong organizational skills to manage multiple tasks and customers simultaneously