Technical Support Specialist

Job Summary

A company is looking for a Technical Support Specialist (Remote).

Key Responsibilities

• Provide technical support for software and multimedia products
• Assist customers with troubleshooting and resolving issues
• Document and track support requests and solutions in a ticketing system

Required Qualifications

• Experience in technical support or a related field
• Proficiency with multimedia software and tools
• Familiarity with ticketing systems and support documentation
• Ability to work independently in a remote environment
• Relevant technical certifications are a plus