Health Insurance Licensed Representative

Job Summary

A company is looking for a Licensed Customer Care Representative.

Key Responsibilities

• Handle inbound calls and provide marketing materials related to Dual Eligible Medicare Plans
• Utilize tools for first call resolution and maintain customer satisfaction
• Input caller and enrollment information accurately into multiple systems

Required Qualifications

• Must hold a valid and active health insurance license
• 1 year or more of Medicare Sales experience preferred
• Thorough understanding of Medicaid and Medicare plans
• 1 year or more inbound call center experience preferred
• High school diploma or equivalent required