Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to manage healthcare member and provider inquiries.

Key Responsibilities

• Handle a high volume of inbound calls for healthcare inquiries
• Ensure a positive experience for members through effective call management
• Perform additional duties as assigned while maintaining inquiry accuracy and customer satisfaction

Required Qualifications

• High school diploma or equivalent is required
• 2 years of customer service experience preferred
• Call center experience preferred; health insurance experience is a plus
• Minimum typing speed of 30-35 words per minute preferred
• Must have a private workstation and reliable internet connection