Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative to provide top-tier service and support to clients.

Key Responsibilities:

• Answer inbound calls to resolve customer inquiries and issues based on client instructions
• Identify customer concerns and offer effective solutions to ensure satisfaction
• Maintain up-to-date records of calls and ensure confidentiality during interactions

Required Qualifications:

• High School Diploma or GED
• Healthcare-related certification
• Ability to pass a background check
• Strong internet connection suitable for remote work
• Ability to sit for extended periods of time