Job Summary
A company is looking for a Manager - Navigation.
Key Responsibilities
- Coordinates hiring, orientation, development, and coaching of team members while managing standard managerial tasks
- Writes and revises department policies and procedures and coordinates training for departmental applications
- Establishes benchmarks and metrics to achieve departmental goals and promotes team member development through education and performance evaluation
Required Qualifications
- Bachelor's Degree required
- 5 years of healthcare or call center experience required
- Proven coordination capabilities and ability to manage multiple projects
- Experience in performance evaluation and personnel management
- Ability to adapt quickly to changing environments
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