Let’s get started
Company Logo

Remote Jobs

Helpdesk Support Technician

8/8/2025

N/A

Job Summary

A company is looking for a Helpdesk Level 1 Support Technician.

Key Responsibilities
  • Address simple technical issues and general inquiries, including password resets and software installation questions
  • Escalate complex issues to Tier 2 or Tier 3 support when necessary
  • Provide professional and courteous support to end-users via phone and electronic ticket submissions
Required Qualifications, Training, and Education
  • Basic technical knowledge with familiarity in using scripts or predefined solutions
  • Experience with Office applications
  • Experience with Cloud and Remote Desktop technologies
  • Experience with ticketing systems
  • Legally authorized to work in the United States without sponsorship

Comments

No comments yet. Be the first to comment!