Claims Adjuster

Job Summary

A company is looking for a Claims Representative to investigate and resolve auto and property damage claims while providing exceptional customer service.

Key Responsibilities

• Verify and explain coverage to policyholders and set expectations on the claims process
• Investigate and evaluate claims through interviews and documentation review, ensuring timely resolution
• Coordinate with other departments and document all interactions related to claims accurately

Required Qualifications

• High School Diploma or GED required; Associate degree preferred
• Customer service experience required; 6-12 months of related experience preferred
• Ability to obtain a Company sponsored Adjuster's license upon hire
• Experience handling high call volume in a professional call center preferred
• Solid understanding of company policies after completing training programs