Homeownership Specialist

Job Summary

A company is looking for a Homeownership Specialist who will facilitate the home buying and selling experience for clients while promoting cross-sell opportunities.

Key Responsibilities

• Handles high volume inbound/outbound calls, emails, and other communications
• Builds rapport with clients by providing personalized customer service
• Assists clients with the pre-qualification process and coordinates with team members to locate appropriate resources

Required Qualifications

• High School Diploma or equivalent required; bachelor's degree preferred
• Previous experience in mortgage, real estate, or hospitality preferred
• Demonstrated ability to guide clients through a complex process required
• Spanish bilingual skills a plus
• Ability and willingness to work flexible hours including nights and weekends