Illinois Licensed Bilingual Insurance Agent

Job Summary

A company is looking for a Bilingual Insurance Agent with a customer service focus.

Key Responsibilities

• Responds to internal and external inquiries within stated service level agreements
• Manages incoming contacts regarding customer questions, complaints, and product inquiries
• Analyzes, researches, and resolves problems and discrepancies for member accounts

Required Qualifications

• 2 years of customer service, call center, or relevant experience
• Proficiency in both English and Spanish, including reading, writing, and speaking
• Must have and maintain a Property & Casualty License, or obtain within 45 days of hire