Implementation Manager

Job Summary

A company is looking for an Implementation Manager to lead the onboarding of enterprise clients to their platform.

Key Responsibilities

• Own and manage onboarding of 6-12 client organizations at various stages of implementation
• Lead kickoff calls, data integration sessions, and executive briefings
• Define and improve onboarding playbooks, documentation, and processes

Required Qualifications

• Bachelor's degree required
• 5+ years of experience in client-facing roles, ideally in SaaS, legal operations, or consulting
• Strong project management skills with the ability to juggle multiple implementations
• Executive presence and ability to communicate with senior stakeholders
• Must be authorized to work in the US