Insurance Operations Manager

Job Summary

A company is looking for an Insurance Operations Manager to lead their Account Management team and drive operational efficiencies.

Key Responsibilities

• Oversee daily activities of the Account Management and Account Executive teams, providing guidance and performance feedback
• Lead the design and continuous improvement of operational processes for enhanced efficiency and scalability
• Serve as a subject matter expert in the development and enhancement of the MGA2 system, ensuring alignment with business needs

Required Qualifications

• A minimum of 6+ years of experience in insurance operations, focusing on workers' compensation
• Experience in managing and leading teams, including Account Managers and/or Account Executives
• Proven track record of identifying and implementing process efficiencies
• Strong experience with insurance management systems, particularly in MGA or similar platforms
• In-depth knowledge of workers' compensation insurance principles and regulatory environment