Senior Account Executive

Job Summary

A company is looking for a Senior Strategic Account Executive to manage client relationships and drive account growth.

Key Responsibilities

• Serve as the primary post-sale point of contact and strategic advisor for assigned client accounts
• Take ownership of account growth and retention, identifying upsell and cross-sell opportunities
• Act as the single point of accountability for issue resolution and client satisfaction

Required Qualifications

• Minimum 15 years of customer success or account management experience
• Bachelor's degree or equivalent relevant experience
• Deep knowledge of Benefits Administration and related regulatory requirements preferred
• Proven track record of managing strategic client relationships and driving account growth
• Ability to work cross-functionally and manage multiple priorities independently