Integration Support Engineer

Job Summary

A company is looking for an Integration Support Engineer.

Key Responsibilities

• Prioritize quick responses and consistent delivery on SLAs to ensure user satisfaction
• Maintain detailed system documentation and improve technical support workflows
• Proactively monitor integration health and manage client communication regarding integration issues

Required Qualifications

• 2+ years of experience in EHR healthcare integration roles, with hands-on experience in database extracts, HL7v2, and/or FHIR
• Hands-on experience with SQL and troubleshooting complex data integration issues
• Ability to manage technical challenges independently or collaboratively with engineering teams
• Proactive self-starter with an ownership mindset
• Experience in developing SOPs and playbooks for scalable support processes