IT Support and Data Entry Specialist

Job Summary

A company is looking for an IT Customer Support and Data Entry Specialist.

Key Responsibilities:

• Route calls to appropriate IT representatives for troubleshooting issues
• Serve as a liaison between business levels and application support, facilitating ticket resolution
• Maintain the Partner Database by adding new clients and managing duplicates

Required Qualifications:

• High school diploma or equivalent; Associate's or Bachelor's degree in IT or related field is a plus
• Previous experience in customer service or data entry preferred but not required
• Proficiency with Microsoft Office Suite
• Basic understanding of IT systems and software troubleshooting
• Experience in the Title Insurance industry is preferred but not required