Remote Inbound Queue Associate

Job Summary

A company is looking for an Inbound Queue Associate (WFH Remote ET/CT).

Key Responsibilities

• Receive inbound calls regarding medical precertification requirements and case status
• Utilize multiple systems to access information and maintain accurate documentation
• Participate in training meetings and adhere to strict schedule guidelines

Required Qualifications

• 1+ year of call center experience required
• Applicants must be from Eastern and Central Time Zones only
• High School Diploma is required