Job Summary
A company is looking for a Value Based Care Patient Navigator.
Key Responsibilities
- Serve as a point of contact for patients with unmet preventive or chronic care needs
- Educate patients on the importance of various health services and schedule appointments
- Document patient interactions and monitor care gaps while supporting program initiatives
Required Qualifications
- A minimum of a High School diploma/GED is required
- Experience working with patients in a healthcare or community-based setting is preferred
- Previous customer service experience is preferred
- Bilingual or multi-lingual skills appropriate to the patient population served are a plus
- Knowledge of software applications such as Microsoft Office and electronic medical record systems
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