Job Summary
A company is looking for a Lead, Revenue Cycle Management Specialist who will oversee RCM teams and handle escalated issues.
Key Responsibilities
- Provide mentorship and oversight to the RCM team, ensuring adherence to department protocols
- Handle escalated calls and resolve complex issues related to insurance billing and payer disputes
- Identify trends in billing inaccuracies and develop process improvements for RCM operations
Required Qualifications, Training, and Education
- High School Diploma required; Associate degree preferred
- Three (3) years of relevant work experience in healthcare administration, insurance, or billing
- Two (2) years of experience in HME, Diabetic, or home medical supplies preferred
- Experience in a Medicare-certified environment is advantageous
- Proficient in computer skills and knowledge of Microsoft Office
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