Job Summary
A company is looking for a Customer Service Representative.
Key Responsibilities:
- Conduct needs analysis to determine suitable insurance plans for clients
- Assist clients with the application process and ensure compliance with regulations
- Manage high volumes of incoming calls and meet established production goals
Required Qualifications:
- High School Diploma or equivalent
- Ability to articulate product knowledge of healthcare insurance plans
- Experience with cost/plan analysis for client recommendations
- Proficiency in navigating technology and phone systems
- Prior experience in or related to healthcare insurance is preferred
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