Medical Support Assistant

Job Summary

A company is looking for a Medical Support Assistant to provide administrative support to Veterans in Southeast Metro Area Clinics.

Key Responsibilities:

• Schedule, reschedule, and cancel Veteran appointments using VistA and CPRS
• Receive and respond to incoming calls and Veteran inquiries
• Conduct patient check-ins and check-outs, and maintain patient data in VA systems

Qualifications:

• U.S. citizenship
• Ability to pass a federal background investigation and obtain Tier 1 security clearance
• Must be able to work MST business hours regardless of time zone
• Reliable internet access and home-office setup for remote roles
• Familiarity with HSRM and TPA coordination is preferred for Community Care roles