Medicare Member Services Specialist

Job Summary

A company is looking for a Member Services Specialist - part time (3pm - 9pm M-F schedule).

Key Responsibilities

• Responds to member and provider inquiries regarding Medicare benefits, eligibility, claims, and enrollment
• Analyzes and resolves issues while documenting outcomes in internal systems
• Maintains positive relations with members and providers and collaborates across departments to address service issues

Required Qualifications

• High school graduate or GED
• Health insurance experience required
• Medicare experience preferred; Medicare Advantage plans experience is a bonus
• Customer service and call center experience preferred
• Proficiency in computer skills including Microsoft Office Suite products