Member Communications Specialist

Job Summary

A company is looking for a Member Communications Specialist to support effective communication strategies and enhance member engagement.

Key Responsibilities

• Manage and deliver print and digital member communications, including development and QA testing
• Track and analyze print requirements and fulfillment to improve operational efficiency
• Continuously evaluate and improve communication strategies to enhance member engagement

Required Qualifications

• Bachelor's degree or equivalent work experience required
• 2+ years of experience managing complex projects and meeting deadlines
• Prior experience in Pharmacy Benefit Management (PBM) or health plan environments preferred
• Proficient in Microsoft Office, Adobe, and Salesforce; familiarity with digital communication tools preferred
• Highly organized with strong multitasking abilities in a fast-paced environment