Member Services Coordinator

Job Summary

A company is looking for a Member Services Coordinator.

Key Responsibilities

• Schedule consults and assist members and providers with various service offerings
• Support members with information about benefits and care coordination inquiries
• Collect and document member demographics and health history

Required Qualifications

• High School Diploma; some college and Certified Medical Assistant (CMA) are desired
• Minimum 2 years of customer service and telehealth experience
• Fluency in English and flexibility to work weekends
• Knowledge of basic medical terminology and proficiency in Microsoft Office Suite
• Ability to maintain an internet speed of 30MPS or higher