Job Summary
A company is looking for a Remote Benefits Call Center Representative.
Key Responsibilities
- Manage a steady volume of incoming calls regarding employee benefits
- Actively listen and provide information on healthcare, retirement, and additional employee perks
- Navigate multiple systems to assist customers effectively
Required Qualifications and Education
- Previous customer service and/or call center experience
- High school diploma or GED
- Experience working with healthcare and employer benefits is preferred
- Ability to work a flexible schedule between 8AM-7PM, Monday-Sunday
- Must pass a criminal background check and drug test
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