New Jersey Remote Customer Service Rep

Job Summary

A company is looking for a Remote Customer Service Representative residing in New Jersey.

Key Responsibilities

• Respond to customer requests, inquiries, and issues through various correspondence
• Document and update all required systems accurately for each work event
• Provide feedback to management regarding potential problems or areas for improvement

Required Qualifications

• High School Diploma or GED certificate or equivalent relevant work experience
• Previous call center or customer service experience preferred
• Good mathematical and analytical skills required
• Ability to maintain confidentiality
• Proficient in personal computer skills, including Microsoft Office