Job Summary
A company is looking for an Account Administrator II.
Key Responsibilities
- Perform Account Management duties including benefit quote requests, account worksheets, and system maintenance
- Interact with clients, brokers, and internal departments to resolve elevated issues related to claims and eligibility
- Support corporate initiatives by releasing communications and tracking customer feedback
Required Qualifications
- Bachelor's Degree in Business Administration or related field preferred
- 4 years of support experience in a financial service, health insurance, or customer service environment
- Accident & Health License with Ohio Department of Insurance required within 4 months of hire
- Knowledge of health insurance products and sales operations
- Intermediate MS Office skills (Excel, Word, PowerPoint)
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