Account Manager

Job Summary

A company is looking for an Account Manager - Digital & Web Experience.

Key Responsibilities

• Manage and nurture strategic client relationships, acting as their main point of contact and trusted advisor
• Collaborate closely with clients to understand their business goals and provide guidance on solutions
• Develop and maintain detailed account plans that highlight growth areas and upsell opportunities

Required Qualifications

• 5+ years of experience in Account Management, Customer Success, or similar roles, preferably in digital agencies or technology companies
• Demonstrated experience in managing and growing relationships with strategic clients
• Proven success in identifying growth and upsell opportunities within existing accounts
• Familiarity with digital marketing tools and platforms (e.g., CMS, Analytics, CRM)
• Solid knowledge of web technologies and digital customer acquisition models