Client Success Manager

Job Summary

A company is looking for a Client Success Manager.

Key Responsibilities

• Act as a subject matter expert, advising clients on solutions and aligning product roadmaps with their goals
• Manage the renewal lifecycle, ensuring timely invoicing and securing multi-year agreements
• Maintain accurate client data in CRM systems and support internal collaboration for client engagement and sales enablement

Required Qualifications

• Experience in client success or account management roles
• Proficiency with CRM systems, specifically D365
• Ability to develop and negotiate contracts
• Understanding of technology solutions and product lifecycles
• Experience in sales execution and transactional management