Client Success Manager

Job Summary

A company is looking for a Client Success Manager to support and manage ongoing client engagements and relationships.

Key Responsibilities

• Own and manage client relationships, serving as the primary contact and driving quarterly business reviews
• Oversee project management, ensuring timelines are met and projects are organized using tools like Asana and Notion
• Collaborate with client teams to identify growth opportunities and support the development of growth plans

Required Qualifications

• 5+ years of experience in SEO, content marketing, and conversion rate optimization (CRO)
• Experience in fast-paced agencies is required; in-house experience at B2B software companies is a bonus
• Proficiency in using automation and AI to streamline work processes
• Strong project and time management skills with a focus on driving projects forward
• Ability to present effectively to executives and facilitate discussions with stakeholders