Operations Manager for VA Appeals

Job Summary

A company is looking for an Operations Manager - Veterans Disabilities Appeals.

Key Responsibilities

• Manage staffing, coaching, performance management, and employee development
• Lead performance management processes and develop KPIs and metrics
• Analyze business data to improve operations and enhance customer experience

Required Qualifications

• Bachelor's degree or equivalent experience
• Proven experience in a management or supervisory role
• Experience in data analysis and making strategic plans based on results