Operations Supervisor

Job Summary

A company is looking for an Operations Supervisor (Remote).

Key Responsibilities

• Supervise and direct multi-functional team members regarding training, policies, and work production
• Meet operational standards by contributing to strategic plans and resolving service issues
• Prepare performance reports by collecting and analyzing data related to call center and claims operations

Required Qualifications

• High School Diploma or GED
• 3 years of related professional experience with demonstrated leadership skills
• Proficiency in the service, claims, or enrollment and billing area
• Preferred: Bachelor's Degree and familiarity with Facets G6 Platform
• Experience with CMS Mandates and/or Audits is a plus