Operations Support Associate

Job Summary

A company is looking for an Operations Support Associate to provide essential daily support to key business operations and platforms.

Key Responsibilities

• Assist with updates and enhancements to operational systems and processes, including configuration adjustments and workflow management
• Provide Tier I/II Help Desk support and escalate advanced issues as necessary
• Participate in onboarding new property acquisitions and maintain up-to-date documentation and user training materials

Required Qualifications

• Four-year college or university program certificate
• 5+ years of related multifamily operations experience
• Experience with property management software and applications, including Yardi and Funnel
• Project management and change management skills
• Experience in training and documentation of application training materials and operating procedures