Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist who will provide exceptional customer service and support in a remote setting.

Key Responsibilities

• Adhere to patient confidentiality and HIPAA regulations while providing high standards of customer service
• Collect and verify patient demographic information and assist in scheduling appointments
• Participate in quality assurance reviews and suggest process improvements for operational efficiency

Required Qualifications

• High School diploma or equivalent
• 2-3 years of customer service or medical office experience
• Proficiency in computer data-entry and basic computer skills
• Ability to type 40 wpm and effectively multi-task
• Customer service oriented with excellent organizational and time management skills