Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist to ensure a positive experience for patients by managing communications and verifying insurance details.

Key Responsibilities

• Manage a high volume of inbound and outbound calls with professionalism
• Verify patient eligibility and insurance benefits, and educate patients on coverage and financial assistance options
• Document interactions and collaborate with internal teams to resolve issues effectively

Required Qualifications

• Associates degree required
• 1-3 years of relevant healthcare experience
• Strong knowledge of medical benefits, insurance policies, and prior authorization workflows
• Customer-focused approach with the ability to handle high-pressure situations
• Fluency in Spanish is preferred