Patient Account Representative

Job Summary

A company is looking for a Patient Account Representative-Remote.

Key Responsibilities

• Research and resolve uncollected account balances through communication with payors and patients
• Document account activities and maintain productivity and quality standards
• Assist with special projects and escalate payment delays to management as needed

Required Qualifications

• High School diploma or equivalent; some college coursework in business administration or accounting preferred
• 1-4 years of medical claims and/or hospital collections experience
• Basic computer skills and ability to navigate patient accounting applications
• Typing speed of at least 45 words per minute
• Intermediate understanding of revenue cycle processes and insurance collections