Patient Care Representative

Job Summary

A company is looking for a Patient Care Representative to support the Enteral Nutrition department by processing patient refill requests and managing documentation.

Key Responsibilities

• Answer incoming calls from patients, caregivers, and referral sources regarding nutrition therapy order status
• Process prescription changes and triage calls to various departments
• Verify patient demographics and insurance information to ensure accurate shipment

Required Qualifications

• Minimum one year experience working in a customer service environment
• Experience with data entry
• Experience working in Microsoft Office, specifically Excel, Outlook, and Word
• High School diploma or GED