Patient Communication Team Lead

Job Summary

A company is looking for a Patient Communication Team Lead.

Key Responsibilities

• Act as a subject-matter expert for department protocols and workflows
• Facilitate 1:1 meetings with team members for performance discussions and coaching
• Document team member performance observations for manager review

Required Qualifications and Education

• Undergraduate or Associate degree in business administration, healthcare, or a related field preferred
• Demonstrated exceptional relational and communication skills
• Experience creating detailed reports and giving presentations
• Proficiency in using Microsoft Office Suite required
• Current Senior Patient Communication Specialist role at the company required to apply