Patient Contact Specialist

Job Summary

A company is looking for a Patient Contact Specialist to support patient access and care through scheduling and managing patient appointments.

Key Responsibilities

• Schedule, cancel, and confirm medical appointments based on patient preferences and physician guidelines
• Respond to non-scheduling inquiries and route calls appropriately
• Collect and maintain accurate patient registration and insurance information for timely payment processing

Required Qualifications

• High School Diploma or Equivalent (GED) is required
• Minimum of 1 year of related work experience is required
• Proficiency in computer operations and ability to use various software applications
• Familiarity with medical terminology is preferred
• Must have a quiet, dedicated workspace and a high-speed internet connection for remote work