Patient Financial Counselor

Job Summary

A company is looking for a Patient Financial Counselor I.

Key Responsibilities

• Manage the Patient Financial Counselor phone line and respond to patient inquiries
• Run reports and investigate necessary accounts related to patient financial situations
• Handle payment posting, refunds, and billing statements

Required Qualifications

• High school diploma required
• Healthcare-related higher education (post high school) preferred
• Strong interpersonal skills
• Commitment to excellent customer service
• Understanding of mathematical principles