Principal CDN Support Engineer

Job Summary

A company is looking for a Principal (CDN) Support Engineer.

Key Responsibilities

• Act as the most senior technical authority within the global support team
• Mentor and provide guidance to junior and mid-level support engineers
• Troubleshoot and resolve complex issues related to CDN services

Required Qualifications

• 5 years of overall experience, with at least 2 years in a CDN level III support role
• Strong experience with Linux server administration and scripting languages (PHP, Bash, Python, JS)
• Knowledge of CDN architectures and caching logic
• Experience diagnosing DNS resolution issues and SSL configurations
• Ability to work cross-functionally with various teams to address client feedback