Job Summary
A company is looking for a Customer Service Associate for remote work, specifically for Nebraska residents.
Key Responsibilities
- Receive and resolve inbound calls from clients, including bank partners, merchants, and cardholders
- Provide excellent client experiences through active listening and effective problem-solving
- Navigate multiple systems to access account details and maintain accurate client records
Required Qualifications
- 1+ years of experience in a call center or customer service environment
- High school diploma or equivalent
- Ability to meet internet speed requirements for remote work
- Legally authorized to work in the U.S. without sponsorship
- Must have a private workspace and meet home office requirements
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