Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide exceptional service in a remote setting.

Key Responsibilities

• Provide excellent customer service to ensure customer satisfaction
• Handle sales inquiries, promotions, installations, and communications effectively
• Resolve customer claims and complaints in accordance with consumer laws

Required Qualifications, Training, and Education

• Minimum of 2 years of customer service experience
• Basic understanding of work routines and procedures
• Ability to work effectively within defined procedures and guidelines
• Familiarity with technical procedures related to customer service
• Proficient computer skills and experience with customer service software