Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Provide inbound/outbound telephone support to customers and agents, addressing various inquiries
• Utilize knowledge of processes for New Business, Claims, and In-force Back Office while navigating multiple administrative systems
• Document detailed and concise notes on all customer interactions

Required Qualifications

• High School diploma or equivalent experience required
• Basic computer and Microsoft Office knowledge
• Able to effectively prioritize and handle multiple tasks
• Ability to retain information
• Experience in customer service