Remote Healthcare Customer Service Representative

Job Summary

A company is looking for a Remote Healthcare Call Center Associate.

Key Responsibilities:

• Answer high-volume inbound customer calls for a Pharmaceutical Company Patient Assistance Program
• Make outbound calls to address questions and assist with program applications/documentation
• Utilize training and resources to resolve patient and healthcare provider inquiries effectively

Required Qualifications:

• High School Diploma or equivalent required
• 1-2 years of customer service experience required (hospitality, retail, and pharmaceutical preferred)
• Call center experience preferred but not required
• Must successfully pass typing and customer service assessments
• Established home internet connectivity with specified minimum speeds